Privacy Policy

1. Information We Collect

Sternridge collects information necessary to provide our invoice factoring services and to comply with regulatory requirements. This includes:

• Business information: Company name, MC/DOT numbers, FMCSA authority status, business address, and contact information
• Personal information: Names, email addresses, and phone numbers of authorized representatives
• Financial information: Bank account details for ACH transfers, invoice data, and payment history
• Verification data: Information used to verify your identity and business credentials

2. How We Use Your Information

We use the information we collect to:

• Process and fund your factored invoices
• Verify your business credentials and eligibility for our services
• Conduct credit checks on your customers (account debtors)
• Communicate with you about your account and transactions
• Comply with legal and regulatory requirements
• Protect against fraud and unauthorized transactions

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Your customers (account debtors) as necessary to collect on factored invoices
• Credit reporting and verification services to assess creditworthiness
• Industry verification services to confirm your business credentials
• Financial institutions that process payments on our behalf
• Government agencies and regulators as required by law
• Legal and professional advisors in connection with legal proceedings

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data storage, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Financial records are retained in accordance with applicable tax and regulatory requirements, typically for a minimum of seven years after the end of our business relationship.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us through our customer support channels.

7. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website or customer support channels.